PRIVACY POLICY

1. Information we collect

Depending on how you use the website, we may collect:

• Contact information such as your name, email address, phone number, billing address, and shipping address.
• Order information such as products, sizes, quantities, order value, shipping method, and purchase history.
• Account information such as login identifiers and saved preferences.
• Messages, support requests, return information, survey responses, or other details you choose to send us.
• Device and usage information such as IP address, browser, device type, pages viewed, referring page, approximate location, and interaction data.
• Marketing preferences, including whether you joined or unsubscribed from the email list.

2. Payment information

Payments may be processed by third-party providers such as Stripe. Makeway Studio does not receive or store your complete payment-card number. Payment providers may collect card, bank, identity, fraud-prevention, and transaction information under their own privacy policies.

3. How we use information

We may use information to:

• Operate, secure, maintain, and improve the website.
• Process payments, orders, shipping, delivery, returns, refunds, and customer support.
• Verify transactions and prevent fraud, abuse, security incidents, and unlawful activity.
• Send order, account, policy, and service messages.
• Send drop announcements, restock notices, and Makeway Studio updates when you opt in.
• Understand website performance and customer interests.
• Comply with tax, accounting, legal, and regulatory obligations.

4. Cookies and similar technologies

We and our service providers may use cookies, local storage, pixels, or similar technologies to keep the website working, remember preferences, understand traffic, prevent fraud, and measure performance. Browser settings may allow you to limit cookies, but blocking essential storage may affect website features.

5. When information is shared

We do not sell personal information. We may share only what is reasonably needed with providers that support payments, hosting, analytics, email delivery, customer support, fraud prevention, shipping, and professional services. We may also disclose information to comply with law, protect rights and safety, investigate misuse, or complete a business transfer. Providers may use information only as permitted by their agreements and applicable law.

6. Data retention

We retain information only as long as reasonably necessary for orders, support, accounting, tax, fraud prevention, legal obligations, dispute resolution, and enforcing agreements. Retention periods vary depending on the type of information and why it was collected.

7. Data security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, storage system, or transmission method can be guaranteed completely secure. You are responsible for using a strong, unique password and protecting access to your account.

8. Your choices and rights

You can unsubscribe from promotional emails using the link in the message. Service and order messages may still be sent when necessary. Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain uses. We may need to verify your identity before completing a request, and legal exceptions may apply.

9. Children's privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child submitted information, contact us so we can review and remove it when appropriate.

10. Third-party links

Links to websites or services operated by other companies are governed by their own privacy policies. Makeway Studio is not responsible for the privacy practices of services we do not control.

11. Policy updates

We may update this policy when our practices, services, or legal requirements change. The effective date above identifies the latest version. Material updates may also be communicated through the website or another appropriate method.

12. Contact

Privacy questions or requests can be sent to shopmakewaystudio@gmail.com. Please include enough information for us to understand and respond to your request.